This Website is operated by the Hotel Opera Cadet SAS (trading name - La Fantaisie), a société par actions simplifiée [simplified joint stock company] based in France under SIRET number 34434734900013, INTRACOM VAT FR13344347349, with its registered office at the following address: 24 rue cadet 75009 Paris, France.
For information, La Fantaisie (Hotel Opera Cadet SAS) is a subsidiary of the AU COEUR DE MEGEVE group, société anonyme [public limited company] with Board of Directors, registered under SIREN 607220605, with its registered office at rue Charles Feige 74120 MEGEVE. Save in the case of express derogation materialised by a written mandate, the La Fantaisie (Hotel Opera Cadet SAS) subsidiary will alone process your data to manage its contractual relationship with you (billing, payment, management of bookings, etc.), to undertake marketing activities, and to comply with its legal obligations.
In all cases, the general principles of the General Data Protection Regulation (notably compliance with the principles of legitimacy, compatibility of communication with the original processing, information to data subjects, etc.) are complied with.
The Hotel Opera Cadet SAS (trading name - La Fantaisie), as data controller, determines the purpose and means of processing the personal data which are processed about you. For further information, please send an email to the address firstname.lastname@example.org.
Depending on the nature of your interaction with us, we can collect, use, store and transfer the following types of personal data concerning you:
With the exception of the specific information you may communicate to us within the framework of the services we provide to you (for example in connection with your physical, health or dietary requirements), we do not collect Special Categories of personal data concerning you (this includes details about your race or ethnic origin, your religious or philosophical beliefs, your sex life, your sexual orientation, your political opinions, your union membership, information about your health, and your genetic and biometric data). We also do not collect information about criminal convictions and offences.
When we need to collect personal data pursuant to the law or a contract that we have with you and you do not provide these data on request, we may be unable to perform the contract we have or that we are trying to enter into with you (for example to fulfil your booking). In that case, it may be that we have to cancel a service you have with us, but we will notify you if that is the case at the time.
We use different methods to collect your data, including through:
Direct interactions: you may communicate your identity, your contact details and your financial data by completing online forms or communicating with us by post, by telephone, by email or otherwise. This notably includes the personal data you provide when:
Third parties or sources accessible to the public: we can receive your personal data from various third parties and public sources, such as the technical data of the following parties:
We also use video surveillance in order to prevent the use of our services and our installations for illegal purposes and to protect our employees and our customers. In that context, the personal data may be processed by the Hotel Opera Cadet SAS (trading name - La Fantaisie) and its suppliers for those purposes.
The use of personal data pursuant to the applicable data protection laws must be justified by one of the reasons legal laid down by the GDPR. We are required to indicate the reason for each use of your personal data in this policy. These are the main reasons justifying our use of your information:
Consent: when you have consented to us using your personal information (you provide freely given explicit, informed consent relative to such use, and can withdraw your consent by informing us).
Legitimate interest: the interest of our company in the conduct and management of our business in order to enable us to offer you the best service and the best experience under the best conditions. We ensure we take into account and manage any potential impact (positive or negative) on you and your rights before processing your personal data for our legitimate interests. We do not use your personal data for activities to our benefit which could have consequences on you (unless we have your consent or if the law so requires or allows).
Performance of contract: the fact of processing your personal data when necessary to perform a contract with you or the fact of undertaking procedures on your request before entering into such contract.
Compliance with a legal or regulatory obligation: the fact of processing your personal data when this is necessary to comply with a legal or regulatory obligation to which we are subject.
Legal complaints: when your information is necessary so we can defend ourselves, institute proceedings or present a complaint.
We collect or process your personal data with respect for the European data protection laws. Below is a description of all the ways in which we plan to use your personal data, and the legal bases on which we rely to do so. We also identify our legitimate interests. When we have your consent to process your personal data, you have the right to withdraw your consent at any time, and when we rely on legitimate interests, you have the right to oppose them.
We will only use your personal data for the purposes for which we collected them, unless we reasonably consider that we have to use them for another reason and that reason is compatible with the initial purpose. If you wish to obtain an explanation about the way in which the processing for the new purpose is compatible with the original purpose, please contact us.
If we need to use your personal data for other purposes, we will inform you thereof and we will explain to you the legal basis allowing us to do so.
Please note that we can process your personal data without your knowledge or without your consent, in compliance with the above rules, when the law so requires or allows.
Notably, we can disclose also your personal data if we believe that such disclosure is necessary to comply with any law or regulation in force, legal proceeding or other legal obligation; to detect, investigate and prevent security problems, fraud or technical problems; to protect the rights, the property or the security of the Hotel, our customers, employees and others.
We endeavour to provide you with choices concerning some uses of personal data, particularly regarding marketing communications and advertising. We have put in place the following mechanisms for control of personal data:
You will receive marketing communications from us, including information notices and marketing emails about our services, if (i) you have requested information, (ii) you have used our services, or (iii) you have provided your contact details when you participated in a competition or registered for a promotion, and in that case if you have not opted not to receive this marketing information.
We will obtain your express consent before sharing your personal data for marketing purposes with any company outside of the Hotel Opera Cadet SAS (trading name - La Fantaisie) group.
You can ask us to stop sending you marketing messages at any time by clicking on the unsubscribe links in every marketing message sent to you, or by contacting us at any time. Contact address?
We implement technical and organisational measures aiming to guarantee an appropriate level of security of the personal information we process. These measures aim to ensure the integrity, the confidentiality and the availability of the personal information. We have put in place appropriate security measures to avoid your personal data being accidentally lost, used or obtained in an unauthorised manner, modified or disclosed. Furthermore, we restrict access to your personal data to the employees, agents and third parties having a commercial need to access them. They only process your personal data on our instructions and are subject to a confidentiality obligation.
We have put procedures in place to deal with any presumed data breach and we will inform you, as well as any applicable regulatory body, of any data breach when the law so requires.
We may be required to share your personal data with the parties mentioned below for the purposes indicated in the above table.
We require all third parties to respect the security of your personal data and to process them in compliance with the law. We do not authorise our third party service providers to use your personal data for their own purposes (save where the law so allows for compliance purposes) and we only allow them to process your personal data for specific purposes and in compliance with our instructions.
The Hotel Opera Cadet SAS (trading name - La Fantaisie) operates only at a European level, but it may sometimes be necessary to transfer personal data to another recipient (such as partners or third party service providers) in a country outside of the country where they were originally collected, or outside of your country of residence or your nationality. For many of our commercial activities, we use “cloud” services. Consequently, for technical and organisational reasons, it may be necessary for your personal data to be transferred to servers based outside of the European Economic Area (EEA).
When we transfer your personal data outside of the EEA, we ensure that a similar degree of protection is granted to them, overseeing that at least one of the following guarantees is implemented:
Please contact us if you would like further information about the specific mechanism we use when transferring your personal data outside of the EEA.
We will only keep your personal data for the time necessary to achieve the objectives for which we collected them, including with the aim of fulfilling legal, accounting or reporting requirements.
To determine the appropriate duration for storage of your personal data, we take into consideration the quantity, the nature and the sensitivity of the personal data, the potential risk of harm resulting from unauthorised use or disclosure of your personal data, the purposes for which we are processing your personal data, and whether we can achieve these purposes by other means, as well as the applicable legal requirements.
In some cases, you can ask us to erase your data: see “Request for erasure” below for further information.
In some circumstances, we may anonymise your personal data (in order that they can no longer be associated to you) for research or statistical purposes, in which case we may use this information indefinitely.
You have rights guaranteed by the privacy and data protection laws in Europe and in some other countries, and you can benefit from them free of charge:
If you want to exercise these rights, please submit your request via email@example.com. We will respond to your request in compliance with the laws in force. To protect your privacy and your security, we may contact you again to request proof of identity.
Please consult the “Your legal rights” section of the glossary below to find out more about these rights:
You can contact us at the address firstname.lastname@example.org exercise these rights. We will ask you for information so we can identify you.
Requests will be processed within a period of one month. We are allowed to extend this period by two additional months if the complexity of the situation so requires, and we will inform you if the period is extended. If your request is manifestly ill-founded or excessive, we may either bill you for costs, or refuse to process your request. Regarding requests for access, we may also bill you for additional copies. If we decide not to honour your request or not to respond to your request, we will explain the reasons for this in our response.
Any company of the Hotel Opera Cadet SAS (trading name - La Fantaisie) group providing intragroup services, including marketing, finances, IT, system administration, HR services, and leadership reports.
You have the right to: